Online Reputation Management Kent
Reputation Management Services promoting your success!
Reputation Management Services
Businesses succeed or fail based on their reputation and in the digital era never has this been truer. The ease at which reviews can be left and comments made online means it’s an essential part of your marketing strategy to monitor and respond to both positive and negative comments.
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1. Consultation
Through our initial consultation we’ll understand your business and objectives and what issues you have with your current online reputation. We’ll put together a strategy for you with a range of tactics to both increase positive feedback and negate any negative comments.
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2. Reputation Research
Our research will focus on discovering both positive and negative feedback as well as looking at what opportunities exist to enhance your online profile.
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3. Positive Review Campaign
Using specialist software we’ll launch a campaign to contact your existing and previous customers to harness feedback. From there we can encourage the creation of online reviews and gain valuable insights for the creation of detailed case studies.
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4. Content Production
Our team will create content both for your website and key influencers to promote the positive aspects of your company, services and client success stories.
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5. Content Distribution & Promotion
Distributing this content and promoting it online will build up a body of online content to help build credibility and reassure potential customers of your expertise and level of customer service.
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6. Reporting
We’ll keep you updated throughout the campaign with regular contact, however, you’ll also receive a monthly report detailing positive reviews and comments generated and the removal or neutralisation of any negative online comments.
Online Reviews
We encourage happy customers to review you online at the review sites you select. Choose from over 40 review sites.
Customer Testimonials
We help you capture powerful testimonials from your customers that you can use in your marketing.
Testimonial Widget
Embed the widget anywhere on your own website to automatically display positive testimonials.
Mobile-friendly
All of our features are responsive for a complete mobile-friendly experience.
Starter
- Setup Included
- 1,000 Email Requests per month
- Perfomance & Review Reports
- Online Review Monitoring
- Testimonial Widget
- Custom Survey Questions
- User Guide & Email Support
Professional
Most Popular
- Setup Included
- 3,000 Email Requests per month
- 200 SMS Requests per month
- Perfomance & Review Reports
- Online Review Monitoring
- Testimonial Widget
- Campaign Management
- Custom Survey Questions
- User Guide & Email Support
Advanced
- Setup Included
- 4,000 Email Requests per month
- 400 SMS Requests per month
- Perfomance & Review Reports
- Online Review Monitoring
- Testimonial Widget
- Campaign Management
- Custom Survey Questions
- User Guide & Email Support
